Privacy Policy
Last updated: June 2026
ShipExpress (“we,” “us,” “our”) operates shipexpressfl.com and a shipping store at 5924 Sheridan St, Hollywood, FL 33021. This policy explains what information we collect through our website, how we use it, and the choices you have. We keep it short and plain on purpose.
1. Information we collect
Information you give us. When you request a quote, message us on WhatsApp, email us, or call, we collect the details you choose to share, typically your name, your phone number or email, the destination, and a description of what you want to ship.
Information collected automatically. Like most websites, our hosting provider records basic technical data such as your IP address, browser type, and the pages you visit, to keep the site running and secure. This site does not use advertising or behavioral tracking.
2. How we use your information
- To respond to your quote requests and questions
- To arrange and coordinate your shipments
- To contact you about your shipment or inquiry
- To keep the website secure and make it better
We do not sell your personal information.
3. How we share your information
We share only what is needed to provide the service:
- Shipping and logistics partners (for example FedEx and the carriers that move your shipment) so your packages can be delivered
- Money-transfer partners (Ria), when you use our money-transfer services
- Service providers that run our website and communications, such as our hosting provider
- When required by law, or to protect the rights and safety of our customers and business
We do not sell or rent your personal information to anyone.
4. Cookies and embedded tools
Our website does not use advertising cookies or third-party tracking. Embedded tools such as Google Maps may set their own cookies when you interact with them; those are governed by the provider’s own privacy policy.
5. How long we keep it
We keep your information only as long as we need it to provide the service and to meet legal or accounting requirements, then we delete it.
6. Security
We use reasonable measures to protect your information, including serving this site over a secure (HTTPS) connection. No method of sending information over the internet is completely secure, so we cannot guarantee absolute security.
7. Your choices
You can ask us to access, correct, or delete the personal information you have given us, or to stop sending you marketing messages. Contact us using the details below and we will respond within a reasonable time.
8. Children’s privacy
Our website and services are meant for adults. We do not knowingly collect personal information from children. (Florida law treats anyone under 18 as a minor.) If you believe a child has given us information, contact us and we will remove it.
9. Other websites and services
Our site links to and embeds third-party services, for example WhatsApp, FedEx, and Google Maps. Their privacy practices are governed by their own policies, not this one.
10. Changes to this policy
We may update this policy from time to time. The “last updated” date at the top shows the most recent version.
11. Contact us
ShipExpress
5924 Sheridan St, Hollywood, FL 33021
Phone: 954-433-6820
Email: shipexpressfl@gmail.com